Right of Withdrawal


INFORMATION ABOUT WARRANTY & RETURNS

Returns

You have the right to cancel the order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return the product. You will then be credited the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. Mention your name, order number and the products that will be returned. To exercise this right, please contact us at info@walljar.com. We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order.


Return exceptions

The exceptions to the right of withdrawal:


1. Sealed products. When the seal is broken, these products cannot be returned.

2. The products have been created by the entrepreneur in accordance with the consumer's specifications;

3. A custom design order;

4. Wall murals, self-adhesive photo wallpaper and room dividers cannot be returned.


Guarantee

We use the standard European warranty. That is 2 years.


Identity of the supplier

walljar

Schiekade 189 unit 2.01
3013 BR Rotterdam

The Netherlands


Info@walljar.com

010 – 2613977

KVK: 72235675

VAT: 859040574B01


Download your return form here.