Information about warranty & return
Returns

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at info@walljar.com. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.

Return exceptions

State here the exceptions to the right of withdrawal. Also clearly indicate with the article itself that it cannot be returned for the consumer ordered. Note: Exclusion of the right of withdrawal is only possible for products: 

  1. For sealed products. When the seal is broken, these products are not returnable.
  2. which have been created by the supplier to the consumer's specifications;
  3. that are clearly personal in nature;
  4. that can not be returned due to their nature;
  5. that spoil or become obsolete;
  6. whose price depends on fluctuations in the financial market over which the trader has no influence;
  7. for individual newspapers and magazines;
  8. For audio and video recordings and computer software that the consumer has broken the seal.
Guarantee

We use the standard European warranty. That is 2 years.

Identity of the supplier

walljar
Schiekade 189, 3013 BR Rotterdam
Info@walljar.com
010-2613977
KVK: 72235675
VAT: 859040574B01

Download your return form here.