Privacy Policy Walljar

https://www.walljar.com

About our privacy policy

Walljar cares a lot about your privacy. We therefore only process data that we need for (improving) our services and we handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes. This privacy policy applies to the use of the website and the services provided by Walljar. The effective date for the validity of these conditions is 07/04/2020, with the publication of a new version the validity of all previous versions expires. This privacy policy describes which data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our contact person for privacy policy, the contact details can be found at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is available.

Online Store Software: Shopify

Our web store is developed with Shopify software. Personal data that you make available to us for the purpose of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. Shopify uses cookies to collect technical information related to your use of the software, no personal data is collected and/or stored.

Web hosting: Hostnet

We purchase web hosting and e-mail services from Hostnet. Hostnet processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. This is not personal data. Hostnet has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Hostnet is obliged to observe secrecy on the basis of the agreement.

Email and mailing lists

Seguno

We send our email newsletters with Seguno. Seguno will never use your name and e-mail address for its own purposes. At the bottom of every e-mail that is automatically sent via our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data will be processed by Seguno securely stored. Seguno uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. Seguno reserves the right to use your data to further improve the service and to share information with third parties in this context.

hostnet
We use the services of Hostnet for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Hostnet does not have access to our mailbox and we treat all our email traffic confidentially.

Payment processors

stipe

We use the Stipe platform to handle (part of) the payments in our webshop. stipe processes your name, address and residence details and your payment details such as your bank account or credit card number. stipe has taken appropriate technical and organizational measures to protect your personal data. stipe reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. stipe shares personal data and information regarding your financial position with credit rating agencies in the event of a deferred payment application (credit facility). All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of stipe's services for which they engage third parties. stipe do not store your data for longer than allowed by the legal terms.

Reviews

Trustpilot


We collect reviews through the Trustpilot platform. If you leave a review via Trustpilot, you are required to provide a name and email address. Trustpilot shares this information with us so that we can link the review to your order. Trustpilot also publishes your name on its own website. In some cases Trustpilot contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with Trustpilot. They only use this information for the purpose of inviting you to leave a review. Trustpilot has taken appropriate technical and organizational measures to protect your personal data. Trustpilot reserves the right to engage third parties for the provision of the services, for this we have Trustpilot permission given. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which Trustpilot engage third parties.

Google

We collect reviews via the Google platform. If you leave a review via Google, you are obliged to provide your name, place of residence and e-mail address. Google shares this information with us so that we can link the review to your order. Google also publishes your name and place of residence on its own website. In some cases, Google may contact you to explain your review. In the event that we invite you to leave a review, we will share your name and email address with Google. They only use this information for the purpose of inviting you to leave a review. Google has taken appropriate technical and organizational measures to protect your personal data. Google reserves the right to engage third parties for the provision of the service, for which we have given Google permission. All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of the service for which Google engages third parties.


Shipping and logistics

DHL/ PostNL/ Carefree/ UPS

When you place an order with us, it is our job to have your package delivered to you. We use the services of DHL / PostNL / Onbezorgd / UPS to carry out the deliveries. It is therefore necessary that we provide your name, address and residence details DHL/ PostNL/ Carefree/ UPS ... DHL/ PostNL/ Carefree/ UPS only uses this data for the purpose of executing the agreement. In the case that DHL/ PostNL/ Carefree/ UPS engages subcontractors, states DHL/ PostNL/ Carefree/ UPS joyour data also available to these parties.

 

Invoicing and accounting

MoneyBird
We use the services of MoneyBird to keep track of our administration and accounting. We share your name, address and place of residence details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored protected, MoneyBird has taken the necessary technical and organizational measures to protect your data against loss and unauthorized use. MoneyBird is required to maintain confidentiality and will treat your data confidentially. MoneyBird does not use your personal data for purposes other than those described above.

External sales channels

We sell (part of) our items via the following platforms:

Bol.com
fonq.nl
Vtwonen.nl
orderchamp.com
faire.com
Fruugo.nl
Leenbakker.nl
Naduvi.nl
Fetery.com
wayfair.com
allegro.pl
Ankorstore.com
Vd.nl
Homedeco.nl
amazon.nl
Etsy.com

If you place an order via this platform, the platform will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of the processing
We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment that you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later date - unlike at your request - we will ask you for explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all held to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation with tax and criminal investigations
In some cases, Walljar may be obliged to share your data on the basis of a legal obligation in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods
We keep your data for as long as you are a client of ours. This means that we save your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a forget request. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, in order to prevent abuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of settled requests, in the case of a forget request we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection
You always have the right to view the data that we (have) process and that relate to your person or that can be traced to that. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.

Rectification right
You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that change. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information has been changed.

Right to limit processing
You always have the right to limit the data that we (have) process that relate to or can be traced to your person. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address known to us that the information until you remove the restriction will no longer be processed.

Right to transferability
You always have the right to have the data that we (or have it processed) that relate to your person or that can be traced to that data carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, in such a case, we can no longer continue to provide services, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights
In such cases, you have the right to object to the processing of your personal data by or on behalf of Walljar. If you object, we will immediately stop the data processing pending the handling of your objection. If your objection is justified, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We collect information about your surfing behavior and share this information with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products.

Cookies from third parties
In the event that third party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you of this by e-mail.

Contact details

gingerless trading as: walljar.com;
Schiekade 189 unit 2.01
3013 BR Rotterdam
The Netherlands
T (010) 261-3977
E info@walljar.com
Contact person for privacy matters Ingmar Claris