Right of withdrawal


INFORMATION ABOUT WARRANTY & RETURNS

Returns

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs. Only the costs for returning from your home to the webshop are for your own account. If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in its original condition and packaging. To exercise this right, please contact us at info@walljar.com. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.


Return exceptions

State the exceptions to the right of withdrawal here. Also clearly indicate with the article itself that it cannot be returned for the consumer ordered. Note: Exclusion of the right of withdrawal is only possible for products:


1. With sealed products. When the seal is broken, these products are not returnable.

2. that have been established by the entrepreneur in accordance with the consumer's specifications;

3. that are clearly personal in nature;

4. which by their nature cannot be returned;

5. which can spoil or age quickly;

6. whose price is subject to fluctuations in the financial market over which the entrepreneur has no influence;

7. for loose newspapers and magazines;

8. for audio and video recordings and computer software of which the consumer has broken the seal.


Warranty

We use the standard European warranty. That is 2 years.


Identity of the supplier

Walljar

Schiekade 189, 3013 BR Rotterdam

Info@walljar.com

010-2613977

KVK: 72235675

VAT: 859040574B01


Download your return form here.